A seemingly innocent and very short viral post or video about an employee or work-life can upend brand building efforts in a matter of minutes, leaving the leaders reeling. It is hard to know the exact right path to take forward, since it could potentially backfire for the company.
Continuous Cultural Transformation
Lean DEI Approach
Identify at-risk populations
Organizational Network Analysis identifies employees who are disengaged and underutilized. Employees that face bias and have little access to leadership-level advocates are potentially at-risk for hostile environments. Network analysis can also identify the communication gaps or clogs that can prevent issues and incidents from bubbling up as appropriate before viral videos and comments.
Establish a direct line of communication
Kim, our empathetic AI chatbot, will deep dive on the specific needs each at-risk employee group has and create a direct line of communication between those employees and leadership.
Escalate Critical Issues
Create a pipeline to identify issues BEFORE they become incidents and bubble them up to the appropriate escalation and resolution avenues. Learn more ->
Proactively pulse employee sentiment and connect them to the right resources immediately, rather than waiting until it's too late. Learn more ->
Take action and solve
Our experts will create proactive anti-discrimination and anti-racism policies and training based on the issues and at-risk employee groups identified. Building the right communication pipelines, creating meaningful policy change, and influencing behavioral change at the leadership level significantly reduces the likelihood of uncontrolled negative PR incidents.
Further, our on-call experts are available to help address ad-hoc critical issues as they surface, and create the right mitigation strategies.