Companies where employees perceive to have biased culture are:
more likely to have disengaged employees
more likely to have employees leave in <1 year
more likely to have employees withhold ideas and solutions
Continuous Cultural Transformation
Just creating an awareness of the bias actually hurts employee culture since it breads resistance and creates a backlash for minority employees. Research has shown that bias training actually instills biases, instead of addressing the harmful behaviors resulting from these biases.
Unconscious bias can be the underlying causes behind why diverse employees often feel disenfranchised, which can sap their motivation and team productivity.
Lean DEI Approach
Identify and Measure Unconscious Biases
Organizational Network Analysis pinpoints the biases in an organization, the employees effected, and the leaders who are positioned to make a difference.
Uncover the root drivers of biases by identifying:
Key influencers who can impact behavioral change in the team
Employees whose behaviors can be rewarded and amplified to use as examples
Employees on the periphery most likely to be impacted by the biased behaviors
Influence employee behavior
Kim, our empathetic AI chatbot, will deep dive on the specific needs each employee group has. Insights from conversations are delivered to the leaders who are best suited to solve that specific issue for that specific group.
Understand the specific behaviors that are fueling biases
Engage with key influencers to understand and broadcast resources for them to use around unconscious bias
Provide a voice to the disenfranchised employees on the periphery of the networks who are impacted by biased behaviors and help leaders understand their challenges.
Crowdsource ideas from them on how to correct issue going forward.
Ensure that influencers are effective
Provide one-on-one coaching for the influential employees displaying biased behavior to help them correct and address the impact of their bias
Build a development/training program to help leaders identify and address their own behaviors on a day-to-day basis -
Micro-consulting to help leaders build community and a culture of psychological safety.